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1st Line Engineer

Location:
Glasgow
Salary:
£120 - £150 per day
Job Type:
Contract
Date Posted:
about 21 hours ago
Expiry Date:
21/03/2025
Job Ref:
1STLINESCO123_1738670954
Start Date:
04/02/2025
Contact:
Julian Miguel Dela Cruz
Contact Email:
julian.delacruz@xcede.com
Specialism:
End-User Computing

1st Line / Field Engineer

Location: Falkirk or Glasgow (On-site, 5 days per week)
Rate: £120 - £150 per day
Contract: Initial 1 month (Potential extension based on project status)

We are looking for a 1st Line / Field Engineer to support a key UK government project, working with a leading IT services provider. This is a hands-on, on-site role based in Falkirk or Glasgow, requiring technical expertise and excellent customer service skills.

Key Requirements:

  • Active BPSS clearance or eligibility to obtain it.
  • Experience in a 1st Line or Field Engineer role.
  • Strong knowledge of Windows OS, Office 365, and basic networking.
  • Hands-on experience with PC/laptop imaging, hardware troubleshooting, and printer support.
  • Excellent customer service and communication skills.
  • Ability to travel between sites if required.

Key Responsibilities:

  • On-site hardware support, including troubleshooting and basic repairs.
  • PC and laptop imaging, setup, and configuration.
  • Desktop and printer support, including installations and maintenance.
  • Installations, moves, and changes (IMAC) as part of ongoing IT support.
  • 1st line troubleshooting, escalating issues when necessary.
  • Maintain accurate asset records and documentation.

Apply now to be part of a critical IT support team!

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Julian Miguel Dela Cruz

Julian Miguel Dela Cruz

Specialisms: Cloud
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